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CRM & Salesforce

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The industry has moved from the traditional on-premises CRM to cloud-based CRM to address scalability, change management, and time to market needs of businesses. For companies looking for SaaS offerings on the cloud, Salesforce is an undisputed leader. Also, companies looking to build customized business applications can capitalize on as a platform as a service (PaaS).

We provide Salesforce CRM services to many global clients, helping them add value and innovate, react to market changes quickly, and establish Salesforce as a solution that will help them engage with their customers, and stay ahead of the competition.

Enabling Your Customer Focus

Among other things, Great customer service comes in the form of quickly acknowledging the customer’s email or request, addressing the customer by his or her name, focusing on solving the customer’s problem, and generally making the customer feel like you care.

Realizing Customer Centricity With Ease

Realizing Customer Centricity With Ease

Bring customer centricity, small businesses or large corporations.

Efficiency And Performance Any Time

Efficiency And Performance Any Time

Help your employees to cut through clutter and distractions

Bringing Your Customer At The Centre Of Everything

CRM solutions from Salesforce put the customer at the center of everything they do. Serigor Salesforce development & consulting services aim to help organizations get the most out of their Salesforce implementation (cloud, social and mobile solutions) to increase sales, boost productivity and improve customer service – while reducing operational cost and time-to-market.

Our business process competency and technical capability with respect to Salesforce platforms can ensure that you achieve real, transformative, and significant business results. We have successfully implemented solutions that incorporate multiple Salesforce clouds. Our key success factors in Salesforce implementation have been better strategic assessment, enterprise cloud computing capability, agility, and delivery speed.

Our Services Include:

  • Salesforce Health Assessment
  • Salesforce Consulting Services
  • Salesforce Implementation Services
  • Salesforce Integration
  • Salesforce Migration
  • Salesforce Custom Development
  • Salesforce Application Maintenance
  • Salesforce Mobility COE

CRM For Business

What Can CRM Do For My Business?

If you ever thought of this question like many others, we can assist in ensuring it delivers value to you.

Because, at its heart, Customer Relationship Management is all the strategies, activities, and systems used to manage interactions with your current and future customers. And it’s not just a sales tool, either. It can drive your entire business and change the way you work. In fact, that’s exactly what it should do. CRM marketing, for example, is a great way to better understand your audience and target your messaging more effectively.

Customer Relationship Management (CRM) is vital to any business wishing to utilize its customer database to maximum profitability. There is no point in collecting masses of data every time your customers call, email, visit your website or engage with your brand on social media if you do not then organize and use this information to drive profits.

CRM software has seen massive advances over the past few years. The capabilities of most CRM systems can now meet and even succeed the expectations of any small or large company. Some CRM providers specialize in a particular feature, such as analytics or sales, which is great if your business needs to be focused on results. Salesforce is one of the leading CRM and we can help.

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