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To meet with the global target delivery, Serigor has a customer- friendly delivery models that caters for the needs of our clients across different regions of the globe. The models are designed to cater for the specific needs of our clients at various levels. At Serigor we provide our clients with unbeatable global delivery services through our delivery centers in a timely manner and at the right price.

An experience that drives down cost, and speeds up delivery

Given the demand for the best in the supply of delivery services, Serigor’s global delivery model initiates a strategic program that opens up an opportunity to compete in a global economy. This means that through a full-service portfolio and flexible delivery options, Sergor balances the cost, quality and risk of projects in order to tackle the future challenges that may occur. We operate on a unique client proximity model that makes use of local resources in delivery and accountability to ensure a smooth and successful delivery service. Our services are offered both locally and internationally and are designed to give you the best result.

Application Development & Maintenance

Application Development & Maintenance

We deliver applications with modern development processes which are powered by specialized technologies.

Support Operations

Support Operations

By allowing us to handle your support operations, customer support, help desk, and back-office activities, you can shift focus to more core business as Serigor delivers applications at an industry-leading SLAs.

Global Delivery Services

What makes our delivery service different from the rest is that our delivery models are designed to align with our customer’s strategic and tactical business goals. Through our team of experts from around the world, we harness the potential of your business and provide scalable solutions with modernized processes and business support services. We provide you with a seamless experience of round-the-clock global delivery customer support, irrespective of where your business is located on the globe.

Customized Solutions

Due to the varying demands of every business, Serigor has a customized solution that delivers the optimal services to our clients. With Serigor’s administrative model and approach to global delivery, our clients benefit from a personalized global delivery solution that is designed to a range of factors including the following.

global delivery system
  • Client Proximity Requirements
  • Administrative Model and Approach
  • Interaction with End-Users
  • Criticality
  • Stability
  • Complexity
  • Running
  • Availability
  • Expertise Requirement
  • Service Level
  • Critical Mass
  • Savings Requirements
  • Legal and Regulatory Requirements

Cost And Delivery Value

Many large organizations around the world use global delivery services for outsourcing services or for project-specific initiatives. Our services can help with cost and delivery to give you competitive edge with capabilities that has:

cost and delivery value
  • Minimal investment cost
  • 24×7 resource availability
  • Access to expertise and knowledge
  • Intelligent workload distribution and integration
  • Faster response to changing client requirements
  • Mix and match onsite and offshore resources
  • Extended workday—faster project completion
  • Low risk
  • Back-up facilities in global locations in case of emergency or natural disaster
  • Highly scalable and flexible resourcing
  • Increased transparency and visibility
  • Overcome communication challenges
  • Multicultural work environment

Local and Global

Maintains onsite delivery of activities that benefit from client proximity. Flexible, expandable support through a customized combination of the best resources from Serigor’s onshore and offshore centers.

Global network of resources able to supply IT and business process skills at highly competitive prices. Locally based support, quick response time and accountability through Serigor’s business model, which prioritizes client proximity when the client’s operations require it.

Local and Global
  • Minimal investment cost
  • 24×7 resource availability
  • Access to expertise and knowledge
  • Intelligent workload distribution and integration
  • Faster response to changing client requirements
  • Mix and match onsite and offshore resources
  • Extended workday—faster project completion
  • Low risk
  • Back-up facilities in global locations
  • Highly scalable and flexible resourcing
  • Increased transparency and visibility
  • Overcome communication challenges
  • Multicultural work environment

Think beyond IT development and service and support. Our global delivery centers can add horsepower to your business operations, whatever be your business. The list is endless.

Serigor Healthcare Outsourcing Solutions

Healthcare Outsourcing Solutions
Many healthcare services that you can easily consider outsourcing include Medical Billing, Medical Coding, Medical Claims Processing, Revenue Cycle Management, Medical Transcription, Medical Imaging or Teleradiology. Services such as these can put a lot of pressure on your healthcare practice leaving you with little time to spend on your business and patients. Outsourcing these services can help you build a successful medical practice

Serigor Recruitment Process Outsourcing (RPO)

Recruitment Process Outsourcing
Customized and optimized recruitment process for better talent sourcing. This reduces cost, improves hiring performance, and lets you focus on your core business competencies. RPO enables clients to outsource standardized screening, online/database research, resume processing, and other non-consultative or non-core competency processes.
For buyers, engaging in RPO is an opportunity to rein in recruitment costs while improving hiring performance. We work behind the scene while our clients concentrate on their core functional areas towards the accomplishment of their business objectives and goals.
Serigor provides customized recruitment, sourcing, and support solutions, on flexible terms, to our reputed client base around the globe. We enable a hassle-free and efficient selection of candidates, optimize your sourcing channels, filter candidate’s thorough assessments, and manage the entire documentation and post-hire engagement effectively.
Candidate Sourcing:

Our expert team of recruiters and marketers will help you with efficient utilization of your internal database, external job boards, passive sourcing, job postings, job marketing, job forums, blogs, referral programs, campus hiring, and social medial to improve the overall quality of hire.

Candidate Screening:

TO check against felon, fraud, or fake profiles, our experts do exhaustive screening on sourced candidates for previous employments, salaries, technical skills, duplicate resumes, behavioral profile using customized scripts, and online technical assessment tests to filter out the best talent among many.

Name Generation/Pipelining:

Our experts keep track of a large network of passive consultants been hired by fortune companies using name generation techniques which increases the ratio of quality end to end recruitment. We keep in touch with these consultants through social media, phone calls, and email to make sure they won’t have to look elsewhere for their new assignment.

Resume Building:

Our expert backend resume formatting team helps our client to reach out to the best-desired format of shortlisted resumes with the experience and skills properly mentioned with all the other required information. We do not modify, add or less any skill or experience to attract client attention, we just make it look organized.

Lead Generation:

We keep track of new and fresh requirements posted daily by major companies and make sure they reach each and every matching candidate on your database (active or passive) through mailing or social media advertising to generate quality leads which helps you reach new clients.

Candidate Onboarding:

Our expert HR team and candidate relationship executives take care of the mandatory document gathering, offer packet releasing, and consultant onboarding for smooth and hassle-free hire.

Payroll Management:

We offer payroll management Services to save the client’s effort in managing HR and administrative overheads connected with the increase in resources. We help our client maintain Statutory Employee Data, Pay Stubs, Time-Sheets/Cards, Monthly Invoices, and more.
The great thing about RPO is that it’s completely scalable. Forward-thinking organizations can start small and ramp up as need increases. This is more feasible than building an entire in-house recruitment team brick by brick. Having an RPO provider not only helps accelerate the hiring process and save time and money but also helps gain a competitive advantage in coming hiring surge.

Serigor Business Process Outsourcing (BPO)

Business Process Outsourcing
Serigor Business Process Outsourcing (BPO) services combine domain expertise, process skills, and technology to deliver world-class process outsourcing. Relationship development is the key to loyalty entrapment of the clients. With the growth of business process outsourcing, this task has been developed further by ensuring absolute customer service centers that focuses majorly on customer satisfaction and loyalty development.
Serigor BPO focuses on all kinds of Desk Top support services primarily in relation to customer organization. Our philosophy of delving deep into the customer’s business and suggesting consistent process improvements has helped helps establish a stronger connection with the prospective customers and market clients alike. Serigor Business Process Outsourcing offers highly cost-effective services in IT Support from our offshore center to cater to your requirements effectively. and improve cost structures, reduce corporate carbon footprints, and strengthen competitive positioning.
Financial Value:

Outsourcing allows companies to reduce costs through labor arbitrage, process re-engineering and leveraging best practices and economies of scale. The resulting cost reductions create additional capital for re-investment in the most strategic parts of the business.

Operational Value:

By leveraging innovative processes, latest technologies, and economies of scale, Serigor drives change that results in greater efficiencies and standardization for you. Our metric-defined service levels and controls increase accountability while improving quality, predictability, and risk management.

Strategic Value:

Outsourcing allows for the re-distribution of time and resources to core business areas that directly impact shareholder value. This variable and scalable model flex with market demands without negative impacts on your business, or to your customers.

Environmental Value:

Transformational outsourcing can have a positive environmental impact as well as offer cost savings and other benefits. Serigor provides innovative data centers and workplace platforms designed with energy efficiency and reduced carbon foot-printing in mind. Outsourcing can be a valuable tool in helping companies to meet legislative or corporate-driven carbon reduction targets.

We have time and again anticipated and exceeded customer expectations, and our testimonials speak volumes about it. We have built a robust organizational framework that assures our stakeholders – Associates, Investors, Customers, and Society – of the highest quality standards at different stages of the relationship. If there is one aspect that differentiates us in the market place, it is our commitment to striving harder and adding value to our client’s business.

Our services include Business Process Outsourcing, Customer evaluation applications, Human resource outsourcing, Industry-specific outsourcing, and Market relations module consultation.

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