1. Influential
A Scrum Master leads various teams that are working on a project to achieve specific milestones and deliverables. They must be able to motivate multiple groups and stakeholders at an organizational level, maximizing the potential of all at stake. As a team leader, the Scrum Master must bridge the gap between the concept of the project and the actions required to complete it. The Scrum Master must have strong leadership and organizational skills.
2. Collaborative
The Scrum Master forms an essential link between the product owner and project teams. While the product owner drives the overall initiative, the Scrum Master nurtures the team. Effective collaboration between the Scrum Master and product owner ultimately result in successful products that meet the organization’s requirements. A good Scrum Master should be able to find creative ways to increase organization, collaboration, and productivity to deliver the product the business line owner requested.
3. Observant
The Scrum Master is not a manager, but a team member and facilitator. They should be good listeners and pay attention to the challenges the project team is facing every step of the way. The Scrum Master should also be observant, paying attention to the team’s daily activities to gain a clear view of members’ roles and contributions in sprint sessions.
4. Knowledgeable
Besides resolving and issues that arise, the Scrum Master should also proactively prevent potential problems. This requires overarching knowledge about the product and process. The Scrum Master’s experience enables the team to avoid roadblocks. The Scrum Master should possess knowledge of various work formats and agile methodologies such as XP, Lean, and Kanban.