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Email: contact@serigor.com
Description of the Products and Services Awarded
Serigor Inc. offers Information Technology Staff Augmentation Services through this contract (DIR-CPO-5732) at set not-to-exceed (NTE) labor rates.
Customers may competitively solicit ITSAC services through Requests for Resumes (RFRs) or Statements of Work (SOWs).
Contracts may be used by
- Texas state agencies (per Texas Government Code, Chapter 771)
- Texas local governments (per Texas Government Code, Chapter 791 – Interlocal Cooperation Act)
- Public safety entities (47 U.S.C. Section 1401)
- Volunteer fire departments (Tax Code 152.001)
- Hospitals (county, public, or district)
- Institutions of higher education (Education Code 61.003)
- Out-of-state agencies & political subdivisions (Texas Government Code 2054.0565)
- Assistance organizations (Texas Government Code 2175.001)
Available Job Categories & Role Titles
The following job categories and role titles are available under this contract (detailed descriptions provided in Appendix D):
Applications / Software Development
DevOps Engineer, Systems Analyst, Application Architect, Business Analyst, Cloud Solutions Architect, AI/ML Engineer, Developer/Programmer Analyst, Enterprise Architect, ERP Business Analyst, ERP Developer, Mobile Applications Developer, Technical Writer, Digital Product Manager, Software Engineer, Software Developer
Data / Database Administration
Database Administrator, Database Architect, Data Modeler, Data Scientist (Big Data Engineer), Business Intelligence Analyst, Data Analyst/Report Writer
Web Development
Front-End Web Developer/Web Designer, Web Developer, Senior Web Developer, Web Administrator
Quality Assurance & Testing
QA Engineer Automated, QA/Test Manager, QA Associate/Analyst
Networking / Telecommunications
Network Engineer, Wireless Network Engineer, Network Administrator, Telecommunications Manager, Telecommunications Specialist, NOC Technician
Security
Data Security Analyst, Security Administrator, Network Security Analyst, Network Security Engineer, Information Security Manager, IT Auditor
Project Management
Project Manager, Project Lead, Program Manager, Agile Scrum Master, Agile Coach
Technical Services, Help Desk & Operations
Support Technician, Help Desk, Product Support Analyst, Business Continuity Analyst, Site Reliability Engineer, Instructor Trainer
Information Technology Service Management (ITSM Operations)
Change Management / OCM Manager, Process Improvement Manager
Information Technology Marketing
Communications Coordinator, CRM Specialist, Digital Marketing Analyst, Web Content Specialist/Manager
Information Technology Contracting and Procurement
IT Contract Manager, IT Contracts Administrator/Technician, IT Procurement Specialist
Warranty Policy
Not applicable to staff augmentation services. Serigor Inc. complies with the standard warranty terms outlined by the Texas Department of Information Resources (DIR) under Appendix C of the ITSAC Contract DIR-CPO-5732.
More Details
Quotes and Purchasing
For quotes, purchase orders (valid PO should have Serigor DIR Contract Number: DIR-CPO-5732), and warranty information, please contact us at:
How to Obtain Quotes or Purchase Services:
- Eligible DIR customers may request quotes directly from Serigor Inc.
- Include the scope of work, required job titles (per ITSAC categories), estimated hours, and location (onsite/offsite/remote).
- Email quote requests to gov@serigor.com or contact Ravi Sharma at Ph: (443) 602-9818, Fax: 443-269-8680
- Serigor will provide a formal quote identifying labor categories, hourly rates (not-to-exceed DIR rates), and estimated totals.
- All Purchase Orders (POs) must reference DIR-CPO-5732 on the face of the document.
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